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Frequently Asked Questions about Blinds, Shutters & Awnings

Are awnings waterproof?

Yes, we use waterproofed material for both the acrylic and the polyester awnings.

How do I clean the awning?

Clean the frame by wiping with a damp cloth soaked in a mild detergent - do not use a scouring pad as this will scratch the casing. Clean the fabric cover with warm soapy water using a sponge. Never put the cover or valance in the washing machine as this will strip off the waterproofing!

Can I keep the awning out all year round?

Awnings must not be left open during windy conditions or heavy rain. The awning fabric is waterproof and can be left open during light rainy conditions. You can leave the awning fixed to the wall all year round.

Can we install the awnings ourselves?

We provide a free fitting service with all of our awnings, we have over 40 years experience which ensures all of our installations are carried out to the highest of standards. Deal Direct Awnings can not be held responsible if you decide to fit the awning yourself.

Are shutters suitable for a child’s bedroom?

Shutters are a fantastic choice for a child’s bedroom or nursery, as the classic style will stand the test of time as well as future design schemes, when your little one grows up and their room is redecorated. What’s more, shutters are inherently safe by design, as they feature no operating cords or chains.

Do you want your shutters to match a particular colour?

We can obtain most of our shutters in a colour to match your decor. If you know your RAL or Patton colour number we can match a shutter exactly to you interior.

Are shutters suitable for a bathroom?

Some of our shutters are waterproof so they will easily withstand the moist and steamy conditions of your bathroom. They also feature stainless steel hinges which won’t rust, making them ideal for wetrooms too.

Are you looking for shutters for an odd-shaped window?

As our shutters are made-to-measure and individually crafted to meet your requirements, we can fit them to virtually any size and shape of window. So even if you have the most problematic of shaped windows, there is a good chance we can make your shutters to fit perfectly.

Do you offer finance?

Unfortunately not currently, but you can pay monthly then have your products installed when final balance is cleared.

What do I need to do before fitting?

Please clear the window area and remove existing blinds or curtains.

My motorised blind wont work ?

Have you charged the blind? Do you have new batteries in the remote? If you have done all this please call us, it will be an easy fix.

When do I pay?

Payment needs to be made 48 hours before installation.

Which areas do you cover?

We cover the whole of the North East.

Do you help with designing shutters?

Yes we help and offer advice on the best type and design of your shutter which will suit your requirement and window.

Can I clean my blinds?

There are certain fabrics that can be washed, please call us to check this but if not a damp cloth will not harm them.

Do you supply and fit?

Yes we sure do! We also offer supply only too, but our measuring and fitting is free!

What’s the best way to clean my wood blinds?

Hoover with the soft brush attachment, use a feather duster or a dry clean cloth and gently dust each slat. Use a damp cloth for any stubborn marks but rub gently.

What style of shutters do you do?

We do real wood and also PVC (best for high moisture rooms), we do full height, tier on tier , café style and solid panels.

What warranty do you do?

All our blinds come with a life time warranty, for all working mechanism parts. Shutters com with 3 year and awnings and motors are 5 years.

How long will I have to wait for my blinds?

Your blinds will be ready to be fitted between 2-4 weeks depending on time scales of manufacturing. Shutters take 12-20 weeks depending on transportation.

Can I have a price on a blind but I don’t have sizes ?

Unfortunately we need sizes to provide a price as all our blinds are custom made to your sizes, We do offer a free measuring service.

What is the largest blind you can do ?

We can do a roller max 4.9 wide, we do have one in our showroom to show you.

Do your fabrics come in blackout out?

We have a large range of blackout fabrics, romans, visions, verticals, roller and pleated.

Do you do blinds suitable for bathrooms and kitchens?

Yes we do amazing PVC fabrics which are great for hight moisture areas.

Are DDB blinds safe for children?

100% it is a legal requirement for all blinds to be child safe.

Do your fabrics keep the cold out?

They sure do, we have thermal fabrics which help keep the cold out and also keep the heat in and reverse in summer, keeping the heat out.

My perfect fit blind keeps dropping down?

This means the tension has gone, don’t worry it is an easy fix, drop it in to us and we can fix it free or give us a call and we can talk you through it.

If you can’t find the information you require in our frequently asked questions section, please telephone (0191 233 0818) or email your query using the details shown below.

Blinds | Shutters | Awnings

Copyright 2026. Deal Direct Blinds Shutters & Awnings. All Rights Reserved © Deal Direct

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Copyright 2026. Deal Direct Blinds Shutters & Awnings. All Rights Reserved.

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Copyright 2026. Deal Direct Blinds Shutters & Awnings. All Rights Reserved © Deal Direct

Opening Hours:

Monday – Friday:

8:30 am – 4 pm

Saturday:

9 am – 2 pm

Copyright 2026. Deal Direct Blinds Shutters & Awnings. All Rights Reserved.